Shipping Policy

United States shipping is done via wynd and gets delivered within 1-5 business days, depending on selected service. Shipping rates will vary according to package size, weight and final destination. Should you require expedited shipping in the form of guaranteed next day delivery or second day delivery you will be given the option of making these selections on our check-out page.

As an added bonus, if you reside locally in either Brooklyn or Manhattan you will also be given the choice at check-out of opting for same-day courier delivery for a low flat fee.

For International shipments we use wynd Worldwide who provide customs clearance and door-to-door delivery service within 1-3 business days. Shipping rates will vary according to package size, weight and final destination. Duties and import taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.

wynd Same-Day - delivers within 1-3 hours*

wynd Standard - delivers in 2-5 business days*

wynd Second Day - delivers in 2 business days*

wynd Next Day - delivers in 1 business day*

wynd International shipping - delivers in 1-3 business days*

* Assuming inventory availability

Privacy and Security

We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

Returns and Replacements

1. Returns will be accepted only if the return is sent within seven days of the delivery confirmation date.
2. All sales items are final sale.
3. A full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.
4. There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.
5. All packages are to be fully insured. You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
6. We do not refund shipping costs or credit card fees. They will be deducted from the total amount of your refund. Items on clearance can not be returned or exchanged.